Advanced Internal Consulting Skills

Course overview

Subject matter expertise provided to organizations in a variety of subjects and facets of their operations is referred to by the broad term “consulting.” Consulting services support organizations in creating meaningful and well-defined goals, organizing and planning effective data collecting, coming to reasoned conclusions, and promoting cooperation and open, honest communication.

Strategic, managerial, operational, financial, human resource and information technology consulting are among the several categories of consulting. Regardless of the kind of consultation, there are a few standard procedures that are followed in the process.

What are the duties of consultants?

Consultants are seasoned experts with subject-matter expertise from a particular field who offer an impartial, objective viewpoint and assist organizations in achieving their short-term objectives while utilizing their outside industry knowledge and experience to obtain a competitive edge in the marketplace.

Participants will have comprehensive knowledge of consulting and an understanding of the duties and obligations of a consultant after completing this Training Bee training course.

By enrolling in this internal consulting skills course, you will learn about consulting and the roles of consultants in any field. In addition, you will be prepared to take on and successfully complete the duties and responsibilities of consultants, which will provide you with the necessary boost to your career growth and advancement.

Introduction

The goal of the Internal Consulting Skills Course is to give professionals working for an organization the fundamental skills, knowledge, and abilities they need to perform well in their role as internal consultants. A strategic role, internal consulting entails giving knowledgeable counsel, resolving organizational issues, and promoting constructive change from within. The goal of this course is to develop the abilities needed to succeed in this influential and dynamic role.

To put it briefly, the Internal Consulting Skills Course equips professionals with the knowledge and resources they need to succeed in the challenging position of internal consultant. After completing the course, participants will have a broad skill set and a strategic attitude that will enable them to successfully negotiate the challenges of internal consulting inside their particular enterprises.

We are The Training Bee, a global training and education firm providing services in many countries. We are specialized in capacity building and talent development solutions for individuals and organizations, with our highly customized programs and training sessions.

Learning Objectives

Upon completing Internal Consulting Skills Course, participants will be able to:

Thorough understanding of consulting, as well as the duties and responsibilities of a consultant
The necessary abilities, background, and self-assurance to function as an internal consultant
The ability to view things objectively, provide advice and feedback to the organization, and have the awareness and abilities to support the organization
The knowledge, viewpoint, assurance, and experience to support colleagues within the organization with subject-matter knowledge and impartial facts or information so they may analyze internal operations
The necessary skills and knowledge to assist the organization in meeting its short-term objectives and making sound long-term plans
The capacity to think beyond the box and come up with novel solutions to issues

Our Unique Training Methodology

This interactive course comprises the following training methods:

Journaling – This consists of setting a timer and letting your thoughts flow, unedited and unscripted recording events, ideas, and thoughts over a while, related to the topic.
Social learning – Information and expertise exchanged amongst peers via computer-based technologies and interactive conversations including Blogging, instant messaging, and forums for debate in groups.
Project-based learning
Mind mapping and brainstorming – A session will be carried out between participants to uncover unique ideas, thoughts, and opinions having a quality discussion.
Interactive sessions – The course will use informative lectures to introduce key concepts and theories related to the topic.
Presentations – Participants will be presented with multimedia tools such as videos and graphics to enhance learning. These will be delivered engagingly and interactively.

Training Medium

This Internal Consulting Skills Course training is designed in a way that it can be delivered face-to-face and virtually.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hour training program or a 15- hours crash course covering 5 hours of content each day over 3 days

Pre-course Assessment

Before you enroll in this course all we wanted to know is your exact mindset and your way of thinking.
For that, we have designed this questionnaire attached below.

Provide your own definition of internal consulting.
Describe the function that internal consultants do for a company.
Examine the differences between external and internal consultation.
List the particular benefits and difficulties of internal consultation.
What kind of organizational structure did your former or current employer have?
What effect does the organizational structure have on internal consultants’ roles?
Describe the actions you, as an inside consultant, would take to resolve this issue.

Course Modules

This Internal Consulting Skills Course covers the following topics for understanding the essentials of the Agile Workplace:

Module 1 – Categories of Advice

Strategy advisory
Management advice
Operations guidance
Financial advice
Human resource advisory

Module 2 – The Essentials of Counseling

Establish specific, measurable goals.
Arrange and plan for effective data gathering
Make sense-based conclusions.
Perform well together as a team.

Module 3 – The Three Cs of Consultation

Competence
Confidence
Credibility

Module 4 – Procedures for Consulting

Discovery
Analysis
Report Findings
Strategy

Module 5 – Consultant Resources

Comparing and contrasting
Equilibrated scorecard
Porter’s Five Forces
The matrix of GE-McKinsey nine boxes

Module 6 – Qualities and Abilities of a Consultant

Quick learner
Solver of problems
Maker of decisions
Imaginative thinker

Module 7 – Advantages of Consulting

An impartial outsider’s viewpoint
Reaching short-term objectives
Using newly acquired abilities
External market expertise

Module 8 – Obstacles Consultants Face

Heightened rivalry
Modifications to the way consumers buy services
Volatility in the marketplace
Downward effect on service prices

Post-course Assessment

Participants need to complete an assessment post-course completion so our mentors will get to know their understanding of the course. A mentor will also have interrogative conversations with participants and provide valuable feedback.

Choose a course-covered internal consulting model, and then describe how you would use it to address an actual organizational situation.
Examine a case study that has been provided and describe the actions you, as an internal consultant, would take to resolve the issues rose.
Give an example of a consulting project where good stakeholder engagement and communication were essential.
Talk about how your approach to managing change as an internal consultant has changed as a result of the change management course material.
Describe a fictitious conflict that might arise within a company. Using the conflict resolution skills you learned in the course, describe the measures you would take to address and resolve the problem.
Create a set of key performance indicators (KPIs) to assess an internal consulting project’s effectiveness and impact.

Lessons Learned

Consulting is a Strategic Partnership: Establishing strategic alliances with internal clients is the foundation of internal consulting, which goes beyond simply offering solutions. Developing solid relationships is essential for consulting to be successful.

Customer-Centric Approach: The goals and needs of the customer should come first in every consulting project. Adopting a client-centric approach guarantees that solutions are customized to tackle particular issues.

The Secret to Effective Communication: Effective communication is essential to a successful consulting relationship. Effective communication is essential for managing stakeholder expectations and expressing complicated ideas.

Continual Education and Flexibility: The profession of internal consulting is ever-changing. Maintaining a current understanding of market trends, organizational modifications, and changing best practices requires a dedication to ongoing learning and flexibility.

Organizational change is inevitable, and internal consultants are frequently essential to the process. It takes a certain kind of thinking to embrace change, both within the company and during the consulting process.

Striking a Balance between Structure and Flexibility: Internal consultants need to be both flexible and adaptive, even while having an organized approach is crucial. It’s important to have the flexibility to adjust plans in response to changing conditions while maintaining structure.

Data-Driven Decision-Making: One of the most potent tools in the consulting toolbox is the capacity to collect, evaluate, and understand data. Recommendations from internal consulting are more effective and credible when they are based on data.

Overcoming Ethical Obstacles: Consulting entails ethical issues by nature. Part of being a reliable internal consultant is being able to identify ethical issues and resolve them with integrity.