ISO 9001 Lead Auditor: The Essentials

Course overview

The International Organization for Standardization (ISO) has organized the Quality Management System (QMS) as an internationally recognized standard with the designation ISO 9001. International Standardization Organization (ISO) is a more common and interchangeable name for the “International Organization for Standardization.”

This standard outlines how to manage an organization using the PDCA (Plan-Do-Check-Act) cycle to prevent confusion, subjectivity, and directionlessness and ensure that the organization achieves its goals while continuously improving and assuring customer satisfaction.

The Quality Management Guru Deming originally popularized the PDCA cycle, which was then improved upon by Juran and Crosby. Due to the similarity of broad clauses with subtle differences in some clauses, the High-Level Structure, the most recent structure of requirements under this standard (i.e., ISO 9001: 2015), also applies to Safety Management Systems (SMS, ISO 45001:2018), and Environmental Management Systems (EMS, ISO 14001:2015).

What is Lead Auditor Certification for ISO 9001? The goal of the ISO 9001 Lead Auditor Certification course is to help participants fully understand the ISO 9001: 2015 (QMS) standard and relate it to various auditing stages (report submission, client review, corrective action plans, and recommendation to award the client).

Introduction

The ISO 9001 Lead Auditor Certification Course is pleased to welcome you. This extensive training course is created to provide you the information, abilities, and experience you need to become a certified ISO 9001 Lead Auditor.

ISO 9001 is a well-regarded standard for quality management systems. As a Lead Auditor, it is imperative that you make sure businesses comply with ISO 9001 regulations and uphold a high standard of quality in their goods and services.

You will examine the fundamental ideas and principles of ISO 9001 throughout this course, learning how to organize and carry out efficient audits, spot non-conformities, and offer insightful suggestions for change.

We are The Training Bee, a global training and education firm providing services in many countries. We are specialized in capacity building and talent development solutions for individuals and organizations, with our highly customized programs and training sessions.

Learning Objectives

Upon completing ISO 9001 Lead Auditor: The Essentials, participants will be able to:

Learn about quality, quality management, and its origins with the help of the gurus of quality management Deming, Crosby, and Juran.
Understanding the QM guiding principles Relationship management, customer focus, leadership, employee engagement, process approach, improvement, and evidence-based decision making
Learn more about the Quality Management System (QMS) standard and the International Organization for Standardization (ISO). ISO 9001:2015
Connect the PDCA cycle to other standard clauses.
Recognize the variations among first, second, and third party audits.
Learn how to utilize ISO 9001:2015 for audits, spotting non-compliances, and taking corrective measures.

Our Unique Training Methodology

This interactive course comprises the following training methods:

Role-playing – Participants will take part in several roleplays and understand practical ways of solving issues.
Journaling – This consists of setting a timer and letting your thoughts flow, unedited and unscripted recording events, ideas, and thoughts over a while, related to the topic.
Social learning – Information and expertise exchanged amongst peers via computer-based technologies and interactive conversations including Blogging, instant messaging, and forums for debate in groups.
Project-based learning
Mind mapping and brainstorming – A session will be carried out between participants to uncover unique ideas, thoughts, and opinions having a quality discussion.
Interactive sessions – The course will use informative lectures to introduce key concepts and theories related to the topic.

Training Medium

This ISO 9001 Lead Auditor: The Essentials training is designed in a way that it can be delivered face-to-face and virtually.

Course Duration

This training is versatile in its delivery. The training can be delivered as a full-fledged 40-hour training program or a 15- hours crash course covering 5 hours of content each day over 3 days

Pre-course Assessment

Before you enroll in this course all we wanted to know is your exact mindset and your way of thinking.
For that, we have designed this questionnaire attached below.

What does ISO 9001 aim to achieve?
What are the fundamental tenets of an ISO 9001 quality management system?
What constitutes the ISO 9001 standard’s key sections?
In the context of ISO 9001, define the distinction between a process and a procedure.
How does ISO 9001 relate to the Plan-Do-Check-Act (PDCA) cycle?
What advantages does an organization get from applying ISO 9001?

Course Modules

This ISO 9001 Lead Auditor: The Essentials covers the following topics for understanding the essentials of the Agile Workplace:

Module 1 – QUALITY MANAGEMENT AND QUALITY

Management of Quality Concepts Gurus and their core teachings
Qualitative Management Guidelines
PDCA Cycle Illustrations of outstanding businesses adopting QMS

Module 2 – BASICS OF THE QMS STANDARD ISO 9001:2015

Scope of the standard’s structure
Standards of Reference
Definitions & Terms

Module 3 – PLAN THE ORGANIZATION’S CONTEXT

Knowing the organization and its surroundings
Knowing and understanding the needs and expectations of the persons involved
Establishing and defining the quality management system’s scope
System and procedures for quality management

Module 4 – CONTROL OVER PLANS

Dynamism and dedication
Putting the customer first
Quality Control
Organizational authorities, duties, and responsibilities

Module 5 – PLAN HOW YOU WILL ATTACK RISKS AND OPPORTUNITIES

Taking action to address potential possibilities and risks
Establishing quality goals and preparing to meet them
Preparation for change

Module 6 – SET UP THE SUPPORT

Resources: Infrastructure and Personnel
Environment in which activities can run
Resource tracking and measurement
Organization expertise
Knowledge, Sensitivity, and Communication

Module 7 – PERFORMING EFFICIENT ACTION IN ACCORDANCE WITH PLANNING

Operational control and planning
Specifications for goods and services
Designing and enhancing goods and services
Putting processes, goods, and services that are delivered by other parties under control
Both production and service delivery

Module 8 – EVALUATION OF PERFORMANCE AS A CHECK

Monitoring, evaluating, measuring, and evaluating
Consumer contentment
Evaluation and analysis
Internal control management evaluation

Post-course Assessment

Participants need to complete an assessment post-course completion so our mentors will get to know their understanding of the course. A mentor will also have interrogative conversations with participants and provide valuable feedback.

Describe the essential procedures needed to be ready for an ISO 9001 audit.
What are the many audit types that may be performed within the ISO 9001 framework?
In the context of ISO 9001 audits, define the term “risk-based thinking.”
During an audit, go over the roles and obligations of an ISO 9001 Lead Auditor.
How can an ISO 9001 Lead Auditor maintain objectivity and independence?
Give an explanation of how an ISO 9001 audit’s first meeting is conducted.
What strategies or procedures may be utilized to gather audit evidence?

Lessons Learned

Participants get a thorough grasp of ISO 9001, including its standards and the standard’s role in encouraging quality management in organizations.

Planning and carrying out audits: Participants gain knowledge of how to efficiently organize and carry out ISO 9001 audits, including creating audit checklists, gathering data, and conducting staff interviews.

Identification and reporting of nonconformities: Participants develop proficiency in spotting nonconformities during audits and comprehend the need of accurate and thorough reporting. They are taught how to create nonconformity assertions that are concise, accurate, and actionable.

“Become a Lead Auditor for ISO 9001 and excel professionally.”