KPI Insights – Unlock Your Business Potential

Course overview

Confused about how to measure business success?

Do you find it challenging to create the key performance indicators for your company’s top management team and then cascade them to other levels as well?

The Key Performance Indicators, or KPIs, for your company, can assist you in overcoming this obstacle.  The ability of the senior management team to precisely outline the route to success and its measurement criteria for all stakeholders and organization personnel is crucial to attaining company goals.
don’t worry! By completing this course, you’ll learn more about KPIs, become an expert at formulating them, and more.

KPIs are one of the best business strategies for boosting productivity, growth, and turnover, whether you’re an individual focused on job advancement or a multi-level organization looking to increase productivity in your teams. Anyone who considers their work, business, or craft seriously needs to use key performance indicators.

With the help of KPIs, you can review your present performance objectively and identify all of the areas for improvement. This course will advance your data skills and assist you in setting up a solid set of KPIs so you can drive performance and provide significant benefits to your team, company, or group, whether you’re a start-up with a keen emphasis on growth or an analyst implementing a new reporting system.

By the time you complete this training, you’ll know how to pick and use a solid set of KPIs that are most appropriate for your company, enabling you to evaluate performance, make changes, and inspire your team to innovate and accomplish great things. Every team that wants to get more out of their performance will benefit greatly from a solid set of KPIs, and you are now in a great position to take the lead in making that happen.

Introduction

Finding out how well they are doing and identifying development opportunities is the largest problem for businesses, whether they are new or established. The KPIs are the key to finding the performance of the organization & the area of improvement. To plan and organize your KPI strategy, this course will give you the practical tools and techniques you need. This will allow you to make business decisions that are well-informed and achieve high performance throughout your organization. We’ll examine KPIs and why we need them, as well as how to select the best indicators for your company. We’ll also look at how to present your data effectively for maximum impact using understandable and comprehensible charts, graphs, and infographics.

We are The Training Bee, a global training and education firm providing services in many countries. We are specialized in capacity building and talent development solutions for individuals and organizations, with our highly customized programs and training sessions.

This course will walk you through evaluating current metrics and highlighting some cardinal sins that you’ll want to avoid, Understanding how team leaders and department heads may make sure their performance indicators correspond with the broader corporate objectives, from comprehending the hierarchy of KPIs to doing so. You will gain confidence from this course when planning, carrying out and reporting your most significant performance statistics.

Learning Objectives

Upon completing KPI Insights – Unlock Your Business Potential course, participants will be able to:

• Understand the importance of KPI
• Design a performance measurement system that will increase business productivity for all stakeholders.
• Understand the KPI selection & implementation process
• Use excellent practices while choosing KPIs.
• Practical Application of learning.

Our Unique Training Methodology

This KPI Insights – Unlock Your Business Potential interactive course comprises the following training methods:

• Mind mapping and brainstorming – A session will be carried out between participants to uncover unique ideas, thoughts, and opinions having a quality discussion.
• Interactive sessions – The course will use informative lectures to introduce key concepts and theories related to the topic.
• Presentations – Participants will be presented with multimedia tools such as videos and graphics to enhance learning. These will be delivered engagingly and interactively.
• Group discussions – The course will incorporate group discussions and debates to encourage active participation and collaboration.
• Case studies – Participants will be presented with realistic scenarios and case studies that demonstrate effective strategies related to the topic. These activities will encourage participants to think critically and apply their knowledge to real-life situations.
• Social learning – Information and expertise exchanged amongst peers via computer-based technologies and interactive conversations including Blogging, instant messaging, and forums for debate in groups.

Training Medium

This KPI Insights – Unlock Your Business Potential course is designed in a way that it can be delivered face-to-face and virtually.

Pre-course Assessment

Before you enroll in KPI Insights – Unlock Your Business Potential course all we wanted to know is your exact mindset and your way of thinking.
For that, we have designed this questionnaire attached below.

• Are the KPIs defined for your organization?
• What KPIs are defined for your department?
• Why only those KPIs are defined for your department?
• Have you considered the Customer specific requirement while deciding the KPI target
• How do you monitor & measure the performance of your business?

Course Modules

This KPI Insights – Unlock Your Business Potential covers the following topics for understanding the essentials of the Agile Workplace:

Module 1 – Basics of KPI

• What are Key Performance Indicators
• Why KPI is important
• Difference Between KPI & Metrics
• Impact of KPIs on the culture of the organization
• Examples of KPI

Module 2 – Types of KPI

• Strategic – Return on investment, Revenue, and market share.
• Operational – Regional sales, monthly transportation expenses on average, and acquisition costs (CPA).
• Functional Unit – Ex. time to resolution or average uptime(For IT Projects), gross profit margin or return on assets (Marketing)
• Leading Vs Lagging – leading KPIs can help predict outcomes, and lagging KPIs track what has already happened.

Module 3 – KPI Selection & Alignment

• KPI Selection Techniques
• KPI selection criteria
• KPI Alignment approaches (Align KPI with business strategic goals)

Module 4 – How to define KPI

• Define KPI using some standard questionnaire
• Define KPI using the SMART framework (Specific, Measurable, Attainable, Relevant, Timeframe)
• Tips & tricks

Module 5 – KPI Implementation, data collection, and analysis

• KPI documentation process
• KPI Implementation
• Create a culture for KPI implementation
• Working with data managers
• Communication for KPI
• Data Gathering tools & techniques
• Data analysis techniques

Module 6 – Storytelling with KPI

• KPI presentation strategy
• KPI presentation Tool
• Line, Bar, and Scatter Charts
• Histograms, pie charts
• Designing KPI dashboard
• Secrets for Interactive KPI review meetings

Module 7 – Instances for KPI

• Various examples of KPI for different processes (Like Finance, IT, Sales, Marketing)
• Case studies

Module 8 – Utilising KPI Power for Growth of Business

• Meaning of KPI analysis results
• KPI review & Alert System
• Tips & tricks

Post-course Assessment

Participants need to complete an assessment post-course completion so our mentors will get to know their understanding of the course. A mentor will also have interrogative conversations with participants and provide valuable feedback.

• How will you define the KPI?
• What are the types of KPIs?
• How will you select KPI for your organization?
• What KPI will you assign to your organization? Why?
• Which presentation tools will you use?

Lessons Learned

Whether you have started your new business or you are working in an organization KPIs are the most important key to your Business success. And as a businessman or as an employee you must know about KPIs. By completing this course you will be able to select appropriate KPIs for your business. You will be able to monitor the performance of your business using KPIs. And this will assist you in growing your business and achieving new milestones in your career.